Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect personal information you provide when submitting enquiries, including your name, email address, phone number, country of residence, and medical information relevant to your treatment request.
2. How We Use Your Information
Your information is used solely to facilitate your medical journey — connecting you with appropriate hospitals, communicating about your enquiry, and providing coordinated care assistance. We do not sell your data to third parties.
3. Medical Information
Medical information you share with us is treated with the highest level of confidentiality. It is shared only with the healthcare providers relevant to your enquiry, with your explicit consent.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at privacy@medybridge.com.
6. Cookies
We use essential cookies to ensure the proper functioning of our website. We do not use tracking or advertising cookies without your consent.
7. Contact
For privacy-related questions, please contact our Data Protection Officer at privacy@medybridge.com.